Standard Bank do you actually have customer service or simply don't give a damn?

<p>This morning, 02/ 12/2016, before I put the phone down, I held on for over 10 minutes in an attempt to talk to their card division. </p> <p>This, mind you, was to their Black Card division, I can only image the wait you would have to speak to any of their other card divisions. </p> <p>A day or 2 perhaps? </p> <p>And really Standard and all other companies who have this inane" we are experiencing high call volumes" bullsh% te.</p> <p>I don't thing there is a person left who actually belive that *******. </p> <p>Rather stop firing staff in order to cut costs and treat your clients as if they are not complete idiots. </p>