LC
Louise C

1 reviews | Active since Feb 2020

25 Mar 2026, 12:23

Standard bank do not care about their clients.

Standard Bank take no urgency in sorting out an issue, that they made in error. This is their mistake as my private banker advise me, and still almost 2 weeks later, it is not resolved. Their clients are not important to them and there is no feedback, unless I chase up every single day, with my private banker. I will never recommend anyone open an account with them, because they do not care!!!

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Replies (1)
Standard Bank
Standard Bank's reply25 Mar 2026, 12:29
Official
Dear Louise 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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