DT
Demitri T

1 reviews | Active since Jan 2017

31 May 2024, 11:11

Standard Bank ***** Division Useless!

My 79 year old mother has been ****med by someone claiming to be from Std Bank, my wife gets 16 calls a day from someone claiming to be from Standard Bank, and I receive at least 10 spam emails a day from Std Bank. Standard Bank is fast gaining a reputation for being the most unsafe, unsecure bank to have an account with. No other bank has this amount of *****ulent activity. I suggest you start taking this seriously, the majority of my family are moving to other banks who have better security measures in place. I have reported and forwarded these spam emails to their division that deals with these issues, but am of course being ignored. They rep**** on Hellopeter that I would be contacted regarding my review and of course I am still waiting.

0
Replies (2)
Standard Bank
Standard Bank's reply31 May 2024, 11:21
Official
Hi Demitri

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply03 Jun 2024, 16:00
Official
Hi Demitri

We appreciate you taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***