Standard bank dissapoints

I decided to take the leap and start a relationship with standard bank as fnb does all my banking. Needless to say I got a credit card and it was never communicated that it was available for collection. They demanded initiation fees and other fees although I never got my card. They then said they will get a new card to the branch and make sure they communicate when it is ready. Needless to day my efforts to move over to a "better" bank was short lived as I called today and apparently the account is closed. Thanks standard bank for making it clearly visible from the beggining that I am entering a rocky road before I move over all my banking