ZD
Zikho D

1 reviews | Active since Oct 2018

03 Oct 2018, 12:58

Standard bank dispute

I have been waiting for my funds to clear up since last week and standard bank has not been helpful at all. I even went to their branch in but they were not helpful. And on top their customer service line is not has been putting me through a lot, I spent a lot of time calling them and I'm out of airtime. I'm actually frustrated and ****ed I feel helpless.

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Replies (2)
Standard Bank
Standard Bank's reply03 Oct 2018, 15:19
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Oct 2018, 13:13
Official

Dear Zikho Mkosana Dakada

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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