AJ
Anja J

1 reviews | Active since Aug 2016

12 Dec 2016, 17:48

Standard Bank dishonesty

<p>ON the 14 November 2016 , I deposit R600 in one of the outside tellers and the teller gave me no slip or proof of payment. The creditor also did not receive the payment. I immediatly when into the bank to report this but with no service and no help I deceided to make a second payment inside that when through. When to the floor manager to get back my initial R600 was unsuccesful the first time , went back a second time still no answer or help , went back after 2 week for the third time and this time requisted the highes manager to help me resolve the problem . Almost a month no and still no answer or money ... </p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Dec 2016, 13:42
Official

Good day Anja Jacobs

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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