1 reviews | Active since Dec 2012
STANDARD BANK DISGUSTING TREATMENT!!
My car financed through standard bank, and i missed 2 months installments. After 5 years of paying for my car on time every single year, i had a bad patch this once and that was it for STD Bank to send their lawyers to repossess my car.
I asked for a term extension, or at least another way where i can pay for the arrears and they refused. I am only left with just over 20K to finish off paying my car.
Does my loyalty of paying the car for 5 years without fail not count? why do i suspect that you are trying to make a quick buck out of my car? Why are they being so horrible to me? They made me feel like a ******** for even asking for a term extension. This is shocking South Africa. All I am asking for is a term extension or a suggestion on how to pay the 2 missed installments, that's it. But that is not possible and i must surrender my car?? how will i get to work or drop off my child to school? After 5 years of loyalty ... This is what i get???
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
