KM
Kgomotso M

1 reviews | Active since May 2023

23 May 2023, 21:16

Standard Bank **** disguised as Bolt ****.

Standard Bank has not gotten back to me on a ***** Case that was reported on the 6th of May. I was told it takes 7 business days and I would receive updates via WhatsApp. I am upset and disgusted by the incompetence. Disgusting customer service!!

0
Replies (1)
Standard Bank
Standard Bank's reply24 May 2023, 07:29
Official
Dear Kgomotso

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***