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nhlanhla S

1 reviews | Active since Apr 2013

18 Apr 2019, 10:59

Standard Bank **************

I recently tried to expand options for my Clients by opening a business Account with Standard Bank unfortunately the exprience hasn't been good so far I submitted all Documents Friday then again Mon I received an sms from ********** I sent back the proof of Address as required no response I called and left a message so that she can get back to me so far no call .

I find it unprofessional and bad for a small a business to be treated this way maybe I'm not a big Company maybe they will be urgency all I want is feedback and the account number so that I can get my business going Small Businesses are treated bad by Business Consultants that's my exprience with my current bank and I'm trying Standard Bank you get *********** Consultants we are trying to make a living consider us as well I may not be big however I pay the same bank charges paid by a multi million business .

Really dissapointed ?

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Replies (2)
Standard Bank
Standard Bank's reply18 Apr 2019, 12:15
Official
Hi Nhlanhla

Thank you for posting a comment. 

One of our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply25 Apr 2019, 10:45
Official
Dear nhlanhla 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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