NM
Nomfundo M
1 reviews | Active since Jun 2020
27 Feb 2024, 21:22
Standard bank disaster
Im so disappointed with Standard bank, i was sold a dream. On Prestige and i was promised at the branch that within 5 working days my points worth R5000. 00 will reflect on my Ucount. The Ucount alone is a nightmare, ive been registered twice for ucount however the can also not be actived on the app, when i cal agents will drop calls on me. My first impressions are not so good, i was promised a banker till today i dont have one. Please dix my ucount and allocate my points!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
28 Feb 2024, 06:59Dear Nomfundo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Feb 2024, 06:59
Official
Dear Nomfundo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
01 Mar 2024, 08:57Dear Nomfundo,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Mar 2024, 08:57
Official
Dear Nomfundo,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***