SS
Sifiso S

1 reviews | Active since Nov 2023

26 Jan 2024, 21:09

Standard bank disasapointment

Dear hellopeter I'm writing this email sadly due to lack of standard bank attending my bank account complain. As you know that I wrote to you requesting a review regarding my case. Standard bank rep**** and appoined an official to assist me. Ms Zanele Hlatshwayo was that official and she asked me to send details regarding my case. I did send everything she requested for her to release my funds and after that she went silent. I never heard from her no email No phone call so I'm lost and deeply hurt since this is a serious matter.

I would be grateful if this matter can be resolved course it's been a long time. I hope that standard bank can appoint a competent formidable official to help me this time around.

Your sincerely Sifiso Sithole.

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Replies (1)
Standard Bank
Standard Bank's reply27 Jan 2024, 00:55
Official
Good day

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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