KS
Kyly S

1 reviews | Active since Nov 2016

29 Nov 2016, 11:54

Standard Bank DISAPPOINTMENT!!!

<p>This is the result of this post - https://hellopeter.com/standard-bank/reviews/standard-bank-bond-application-pathetic-1- ********** </p> <p> </p> <p>******* bank which i am now going to leave. </p> <p> </p> <p>Due to the fact that no one has contacted me after supplying the necessary information requested my husband just phoned Standard Bank. We are flabbergasted. Apparently our bond application has been terminated because THEY got all their info crossed and denied the bond. They have been BEYOND unhelpful and completely ***********. </p> <p> </p> <p>I am a freelancer and my husband is permanently employed. Standard Bank got it into their heads that I own a cc (heaven knows how, even after i supp**** a letter stating the opposite which THEY requested) and that HE is my employee. How this is possible I have NO idea. His employer details are on the application. Last time i checked i am not an older man with a Post Production company. My husband's payslips clearly state he is not employed by me. I am a contract worker, not the boss. I just happen to freelance at the same company from time to time. </p> <p> </p> <p>Almost two months ago we were in fact approved a bond by Standard Bank (only 90% though) but had to reject the offer since we didn't have a deposit to supplement the outstanding 10%. </p> <p> </p> <p>Now that we have got a 10% deposit together we get totally messed around and treated like people trying to take a chance. </p> <p> </p> <p>I am so disappointed in Standard Bank. They wasted two full weeks of our time to produce nothing but complete and utter frustration. I will NEVER recommend this bank to anyone but rather do the complete opposite. </p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Nov 2016, 10:17
Official

Good day Kyly Sheldon

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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