J-pM
Jean - pierre Minnie

1 reviews | Active since Jan 2021

02 Jan 2021, 13:38

Standard Bank disappointing

Standard Bank!! What a disappointment banking with this bank since Wednesday i have been struggling with this bank and its bad service at the call center aswell as the branches (potchefstroom and Carletonville). My banking app limits does not want to set. Not the bank or call center can assist with this. My cards are now deactivated. Not the bank or the call center can help me!! The messages came trough that i should contact the call center for assistance in this. More then 5 consultants 2 of witch is named Patrick and Lizzy and more then R200 airtime later and there is just no solving op this problems. I cant access any of my funds for all this time now over the holidays and with a family i have to support. I have never felt more disgusted with a bank as i do with this bank.

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Replies (1)
Standard Bank
Standard Bank's reply03 Jan 2021, 01:30
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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