Standard Bank Disappoint

I'm a Standard Bank customer of more than 30 years and have always thought of their electronic banking as progressive, above average secure and modern, compared to other South African Banks. Unfortunately Standard Bank's Internet and mobile phone banking services have become a disappointment, letting customers down at critical times like month end. For the past three months service outages occur regularly, and today both Internet banking and mobile phone banking is unavailable! This is the 21'st Century, customers expect 24/7/365 service at 99.995% uptime!