1 reviews | Active since Aug 2026
Standard Bank Disabled my Card and Blocked My Pure Savings from Transfering money for no valid reason
I usually transfer money from my Main Account to my Pure Savings Account and only move it back when I need to use it. When I tried to transfer money from my Pure Savings Account to my Main Account in order to pay my Uber driver at a gas station, the transfer kept declining.
I then tried several times at the ATM to at least withdraw the funds, with no success.
As a result, I was left unable to pay for my ride in front of the driver, which was humiliating, and my money remains stuck in the Pure Savings Account.
Yesterday and today, I also received the following message from Standard Bank: "We were unable to process your transaction as your card has been deactivated for this type of transaction. Please update your profile, call **********."
To make matters worse, every time I tried reaching customer service through the app, I received no helpful response.
And today I just realized they disabled my card, I can't even login into my banking app, or use it at any ATM.
*** is my contact—Please solve my issue ASAP I need my money. This is the worse thing that could happen.
My contact: ***
My contact: ***
