MN
Mihle N

1 reviews | Active since Aug 2026

17 Aug 2026, 16:51

Standard Bank Disabled my Card and Blocked My Pure Savings from Transfering money for no valid reason

I usually transfer money from my Main Account to my Pure Savings Account and only move it back when I need to use it. When I tried to transfer money from my Pure Savings Account to my Main Account in order to pay my Uber driver at a gas station, the transfer kept declining.

I then tried several times at the ATM to at least withdraw the funds, with no success.

As a result, I was left unable to pay for my ride in front of the driver, which was humiliating, and my money remains stuck in the Pure Savings Account.

Yesterday and today, I also received the following message from Standard Bank: "We were unable to process your transaction as your card has been deactivated for this type of transaction. Please update your profile, call **********."

To make matters worse, every time I tried reaching customer service through the app, I received no helpful response.

And today I just realized they disabled my card, I can't even login into my banking app, or use it at any ATM.

*** is my contact—Please solve my issue ASAP I need my money. This is the worse thing that could happen.

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Replies (1)
MN
Mihle N's update18 Aug 2026, 13:21
Reviewer Update
I am still waiting for your call
My contact: ***