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Adiel D
1 reviews | Active since Sept 2021
07 Oct 2021, 15:41
Standard bank direct life run away insurance
After O had contacted the ombudsman standard bank direct life made a immediate payment. They even pH me sent a process how to claim. In none of contract of the policy was I given this form. You have fight for your rights . The policy covers you for six months .Now send my documents as they say but it's like they refuse to pay me according the policy. I was promised a call back from higher personnel 2 weeks back .I emailed them my documents and no reply back bad ******* bank I'm going sue them for ally money I paid in on 33 percent inflation rate of my money I paid in to this policy .*******ers
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Replies (2)
Standard Bank's replyOfficial
08 Oct 2021, 03:55Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply08 Oct 2021, 03:55
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
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Adiel D's updateReviewer Update
08 Oct 2021, 12:23I have since contacted the ombudsman . They reported no reply from the bank to them yet from 19 days ago . Further more I had contact them poor line service . Eventually got hold of person who contacted me last week. I asked why she promised to contact me back .she put pH off the line was clear I recorded 3 calls put down. I then search for head standard bank please if anybody can assist me legally to with draw all my money I paid in for five years in any way whatsapp . Media 24 or news paper companies please contact me.
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Adiel D's update08 Oct 2021, 12:23
Reviewer Update
I have since contacted the ombudsman . They reported no reply from the bank to them yet from 19 days ago . Further more I had contact them poor line service . Eventually got hold of person who contacted me last week. I asked why she promised to contact me back .she put pH off the line was clear I recorded 3 calls put down. I then search for head standard bank please if anybody can assist me legally to with draw all my money I paid in for five years in any way whatsapp . Media 24 or news paper companies please contact me.