Standard bank digital services is a let down
Wednesday 9/04/2025 I spoke to one of their online agents regarding opening a business bank account. I was promised feedback about documents and details but nothing to date. I called multiple times, no assistance. Sent follow up emails, no assistance. It makes me wonder if I've been ****med. I'm losing money when things are tough enough as is but I guess they're a bank with billions and I'm just some nobody.
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Standard Bank's replyOfficial
15 Apr 2025, 09:37Good day Teddy,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Apr 2025, 09:37
Official
Good day Teddy,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
's updateReviewer Update
16 Apr 2025, 09:32Standard bank is showing me flames. For 2 consecutive weeks their online service department fell short of opening a business account for me and left me hanging. I decided to go to a branch to to speed up the process and reduce my burden. Again at their branch they tell me to come back tomorrow because the business banker only comes on Thursday. So people should put their lives, plans and priorities on hold?? I thought this institution was more professional than that. I'm bitterly saddened by this.
's update16 Apr 2025, 09:32
Reviewer Update
Standard bank is showing me flames. For 2 consecutive weeks their online service department fell short of opening a business account for me and left me hanging. I decided to go to a branch to to speed up the process and reduce my burden. Again at their branch they tell me to come back tomorrow because the business banker only comes on Thursday. So people should put their lives, plans and priorities on hold?? I thought this institution was more professional than that. I'm bitterly saddened by this.