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Hein H

1 reviews | Active since Jul 2012

02 Oct 2025, 14:46

Standard bank digital platforms sucks

I am starting to hate Standard Bank, I have been a personal customer for 20 years and a business account holder for 11 years, and this is starting to **** me off...The app is not working; my personal banking app want me to re-register every 3 days with my face and I have to re-enter my card details which I do not always have with me.

My business account is even worse, the DigiMe is **** and not working, at one stage I was locked out of my business account both from the app and internet banking, I am being shoved around between phoning the call centre and then being advised to go to a branch. My business banker is non-existent.

I am fed-up with this bank, they cannot get my things working and I am ****ed.

I have also logged a complaint with NFOSA because this is unacceptable.

0
Replies (1)
Standard Bank
Standard Bank's reply02 Oct 2025, 14:51
Official
Dear Hein

Thank you for bringing this issue to our attention. 

Our team will review this matter and respond accoridngly.

Please be on the look out for further feedback.
 
Kindest regards
Standard Bank Hello Peter Team 
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