tS
tahier S
1 reviews | Active since Jan 2014
30 Apr 2020, 18:07
Standard Bank digital banking just not good enough
If you lock your online account you have only one channel and criteria to reset and if you don't have this info at hand you are pretty much stuffed. And the call center just tells you to go to branch, which is either closed or closed early. Covid-19 has separated the men from the boys, I guess Standard Bank hasn't reach puberty as yet
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Standard Bank's replyOfficial
30 Apr 2020, 21:47Hello Tahier
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
Complaint Resolution Centre
**********
***********
Standard Bank's reply30 Apr 2020, 21:47
Official
Hello Tahier
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
Complaint Resolution Centre
**********
***********