Standard Bank Digital Banking is ****...The Worst

Item: Standard Bank
Rating: 1
Author: NYIKO M

I was able to make immediate payments, however now the website and app tell me I should link my device to my profile. I did not purchase a new device, the device was working before. To make matters worse, I can't even get hold of digital banking. The past two days I have been holding for at least an hour. ....Very frustrating

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Replies (1)

Standard Bank's replyOfficial

10 Dec 2021, 07:42

Dear Nyiko M

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,
Complaint Resolution Centre
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Standard Bank's reply10 Dec 2021, 07:42

Official