JL
Jacques L

1 reviews | Active since Oct 2010

27 May 2022, 12:59

Standard Bank Digi Me ****

For the past 13 years I have my business banking by Standard bank and a few years ago I opened another business and also took that company to bank at them. However in recent months they introduced Digi Me authentication and linking service. The problem now is that we as business owners cannot link and authenticate two seperate business accounts on one ID with Digi Me. If you authenticate one account it disables the other account. Ive me batteling with Standard Bank but all they say its not possible. This is not acceptable at all, I mean how many entrepeneurs have more than one business with each having their own bank account by the same bank?! I cannot imagain that a bank of this stature in our country is doing somthing THIS STUPID. Never have I ever in the past 13 years thought of leaving Standard Bank but now it seems there is no other way.

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Replies (1)
Standard Bank
Standard Bank's reply28 May 2022, 09:07
Official
Hi Jacques

 We appreciate you flagging your concerns with us. 

Your concerns have been escalated to our management team. 

We appreciate your patience and understanding. 

Standard Bank Help Centre
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