Standard Bank did not deliver a card to me, but blocked my existing card now I have no money

Hi, I have discovered yesterday that I had no access to the money in my private banking account. I initially thought that banking was offline, but called the call centre, to be advised that CCD couriers was trying to call me for 3 weeks to deliver my card. My personal card was therefore no longer working and cancelled. Therefore I have no access to my money. I can get into my banking through my credit card, but cannot pay for anything using my private bank account or my credit card. I have called CCD, nobody answers, neither do I have any missed calls from CCD, no sms from CCD, no contact from STD Bank, I wrote to Megan Fortuin Yesterday who sold me the concept of the evolve card, and she had still not rep****, more than 24 hours later.

Standard Bank sucks and so does CCD. DO NOT BANK with Standard Bank