Standard Bank Devastating Situation!!!

To Hellopeter,

Please need your assistance regarding below matter regarding Standard Bank Service.

I am utterly dissapointed in the service I have received from the Standard Bank Trustees regarding my parents late estate.

My mother passed away in 2017 and yet the estate has not been wound up. There are just delays and no clear updates and communication between the Standard Bank Trustees and I. I submitted first required documents in March 2017.

The result of this incomplete procedure has resulted in me struggling to carry on with my life. I find myself stuck in all financial directions. As I had to resign my job move back home to take care of my mom. I would have hoped that what she left behind for would help me move on with my life. but that is now impossible because I sit here wondering what is taking so long to wrap this whole thing up.

I am not happy with the way I am being treated such poor service from a bank I had hoped would make the process easier for me. It has been over 3 years!!!!!!! come on!!!! I AM FED UP!

It is not easy to move on whilst stressing about unfinished business of a deceased loved one.

I would honestly like to know WHAT THE DELAY IS?????!!!!!!.

I am now under imense pressure because of this pandemic and I cannot even get a single income from my small business as you know we are under lockdown regulations. So now I need to get this done! I am struggling!!!!!! I have a daughter who needs to eat and be warm this winter. I have bills to pay. I am even battling to pay the municipality rates , school fees , grocerries... because I don't get sufficient income.

It's about time I get what belongs to me!!!!! I feel it is unfair. I have been patient long enough to see that I might as well say I am being undermined!

Standard bank has dissapointed me beyond imagination! This hurts me greatly as I know for a fact that your client (my deceased mother) wouldn't have liked to be appreciated this way. as she trusted in Standard bank.

This is not on at all! it is enough! Standard bank needs to start understanding that it works with individuals people not robots!!!!!!!!!

How am I supoosed to carry on with life when there are stuff pending? I am tired of being emotionally frustrated!