CN
Cledwyn N
1 reviews | Active since Feb 2018
01 Sept 2025, 19:40
Standard Bank ***** detection poor service
Absolute ******* service. Received a payment for goods sold and the buyer reversed the funds *****ulently and made off with my goods. Standard bank ***** blocked my account and are taking ages to get back to me even though I provided all supporting documents and a saps case number for the incident. Their ***** detection system is poorly structured allowing ********s to abuse the system to call in and reverse funds leaving sellers in a mess. Standard Bank is by far the worst bank ever. Future potential clients I kindly caution you to use alternate banks.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
01 Sept 2025, 22:13Good day Cledwyn,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Sept 2025, 22:13
Official
Good day Cledwyn,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
CN
Cledwyn N's updateReviewer Update
01 Sept 2025, 23:19I will wait to see if this gets resolved as your have promised.
CN
Cledwyn N's update01 Sept 2025, 23:19
Reviewer Update
I will wait to see if this gets resolved as your have promised.
Standard Bank's replyOfficial
02 Sept 2025, 07:40Good day Cledwyn,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Sept 2025, 07:40
Official
Good day Cledwyn,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
CN
Cledwyn N's updateReviewer Update
02 Sept 2025, 14:28I am still waiting for someone from transactional ***** to call me. I have sent numerous emails and called in many times but no joy.
CN
Cledwyn N's update02 Sept 2025, 14:28
Reviewer Update
I am still waiting for someone from transactional ***** to call me. I have sent numerous emails and called in many times but no joy.
Standard Bank's replyOfficial
02 Sept 2025, 14:36Our team is working on this matter Cledwyn and we will be in touch with further feedback.
Standard Bank's reply02 Sept 2025, 14:36
Official
Our team is working on this matter Cledwyn and we will be in touch with further feedback.