WB
Walter B

1 reviews | Active since Dec 2013

23 Aug 2020, 20:02

Standard Bank destroy international relationships

Doing international business using Standard bank South Africa damage your relationship with your suppliers and damage the image of your business. Instead of taking urgent action to rectify the errors made the bank simply reply that the matter will be investigated.

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Replies (2)
Standard Bank
Standard Bank's reply24 Aug 2020, 04:40
Official
Hello Walter
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Sept 2020, 08:42
Official
Dear Walter

Thank you once again for posting your comments.

I refer to our email correspondence with each other and the feedback from the business manager and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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