1 reviews | Active since Feb 2025
Standard bank ***** dept is useless! YOU WILL LOSE YOUR MONEY.
It is not safe to bank with STANDARD BANK!
I have banked with Standard bank since I was a teenager. I am disappointed in how they have turned out when an emergency happens. I woke up to an online transaction that was not made by me! I called the ***** dept on the 2nd of February, and I was told that I would hear back within 7 days, and they will be investigating. It has been 2 weeks, and I have not heard anything! No explanation as to how an online payment was made without approval. I have called the ***** department 3 times. They have all told me there is no update and transferred me to the Claims dept 3 times. I have waited 2 and a half hours to speak to someone and still no one answered!!!! They have never answered my call!
I have no way forward, no resolution and lost money!
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for the above.
We will ensure our agents give you a call.
Warm regards
Standard Bank Hello Peter Team
***
Thank you for the above.
We will ensure our agents give you a call.
Warm regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Warm regards
Standard Bank Hello Peter Team
***
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Warm regards
Standard Bank Hello Peter Team
***
We would like to thank you for allowing us to address your matter. We are glad we could assist.
Should you require any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for allowing us to address your matter. We are glad we could assist.
Should you require any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***