TG
Tshidiso G
1 reviews | Active since May 2016
08 Oct 2025, 18:46
Standard Bank deposit retracted my money business
I've been a loyal client with standard Bank for over 30 years today I was depositing money in the atm into my business account and I got an error code 0465 it took all my money I called customer care and the lady I spoke to told me she can't help me because it's a business account her call Ref is*** she said I need to speak to standard bank business and that they are currently closed the money is needed to run an essential part of my business tomorrow otherwise I will not make any money tomorrow the atm was in wonderpark autobank 2901i need help urgently other il sue for accrued loss of business
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
09 Oct 2025, 02:35Dear Tshidiso,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Oct 2025, 02:35
Official
Dear Tshidiso,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
TG
Tshidiso G's updateReviewer Update
09 Oct 2025, 14:27I'm currently unable to function with my business because of this inconvenience my business works on cashflow and without it I don't make money how do I trust that it will be sorted when I'm sitting at home not working because of the fact that u renovated a branch and installed the same old ATMs now I can't work today and possibly the next three working days who will account for the money I was supposed to make today and the next day
TG
Tshidiso G's update09 Oct 2025, 14:27
Reviewer Update
I'm currently unable to function with my business because of this inconvenience my business works on cashflow and without it I don't make money how do I trust that it will be sorted when I'm sitting at home not working because of the fact that u renovated a branch and installed the same old ATMs now I can't work today and possibly the next three working days who will account for the money I was supposed to make today and the next day
TG
Tshidiso G's updateReviewer Update
09 Oct 2025, 14:28This is my reference number
Standard Bank: Service request no. *** due on 14.10.2025 is now open. Queries? ***.
Standard Bank: Service request no. *** due on 14.10.2025 is now open. Queries? ***.
TG
Tshidiso G's update09 Oct 2025, 14:28
Reviewer Update
This is my reference number
Standard Bank: Service request no. *** due on 14.10.2025 is now open. Queries? ***.
Standard Bank: Service request no. *** due on 14.10.2025 is now open. Queries? ***.
TG
Tshidiso G's updateReviewer Update
10 Oct 2025, 11:02So standard Bank is basically I must not work for the days that they retracted the cash because I don't have cashflow to operate
TG
Tshidiso G's update10 Oct 2025, 11:02
Reviewer Update
So standard Bank is basically I must not work for the days that they retracted the cash because I don't have cashflow to operate
TG
Tshidiso G's updateReviewer Update
11 Oct 2025, 10:36The great staff of wonderpark assisted me with so much positive energy they went out of their way to deal with my matter a great lady by the name grace who works at the wonderpark branch was providing feedback with enthusiasm and excellent customer service.... I would really like to give excellent 11/10 rating for the wonderpark branch for their assistance...
TG
Tshidiso G's update11 Oct 2025, 10:36
Reviewer Update
The great staff of wonderpark assisted me with so much positive energy they went out of their way to deal with my matter a great lady by the name grace who works at the wonderpark branch was providing feedback with enthusiasm and excellent customer service.... I would really like to give excellent 11/10 rating for the wonderpark branch for their assistance...
Standard Bank's replyOfficial
12 Oct 2025, 08:49Dear Tshidiso
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Oct 2025, 08:49
Official
Dear Tshidiso
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***