LM
Lindiwe M

1 reviews | Active since Dec 2020

10 Oct 2022, 09:58

Standard Bank deposit- money not allocated to account. ATM gives error that it is jammed

Yesterday 09 October 2022, my partner and I went to deposit money at a standard bank atm in Hatfield. We put the money in the machine and after a while it gave an error that the machine is jammed. We got the card but the money is gone. It hasn’t even been allocated to the bank account either.

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Replies (1)
Standard Bank
Standard Bank's reply10 Oct 2022, 10:24
Official
Good day Lindiwe

This is not the level of service we strive for.

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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