Standard Bank ***** department is helping the ****mers......?

Standard Bank ***** Department - I reported a *****ulent transaction on 02/08/2024 through my bank, FNB. while I was on the line with FNB the contacted Standard Bank *****line and the account whereto I paid the money was frozen. I had to go to the police to open a ***** case, which I did. Ever since that day I have been battling to get any feedback from Standard bank. According to FNB, Standard Bank is not adhering to their requests and is not giving any feedback. This is while they told me that day they freeze the account and the money will be paid to me. This is concerning, how can a bank account be opened without any FICA documents and now after they confirmed the money being in the account, we don't get feedback. It seems as if they are all working for the same ******* group of ****mers. Standard Bank ***** department seems to be reported as being the *****ulent party - give me my money back - you opened the account to the ****mers that hacked an email and caused me to pay my hard earned money into their *****ulent account. Did they pay the clerk a fee to unblock the account to be able to withdraw my money......... this is what it seems like.

Thank you

Anita Stoltz