CF
Christina F
1 reviews | Active since Dec 2025
29 Dec 2025, 23:56
Standard Bank ***** department
Lost R63000.00 because of negligence from Standard Bank ***** department. As I reported ***** the following day 0n 05/02/2025 and they were able trace the transaction, they told me the transaction is pending they are waiting for Discovery Bank to reserve the funds as they were able to trace the funds have been paid to Discovery Bank. Only in June the told me the money has been withdrawn from Discovery Bank. Please assist im a pasioner receiving SASSA, that was the only retirement from Liberty I had i wanted to fix my roof as my house is falling apart. Referred the matter to Ombudsman they told me the was an extension until 15/10/2025 still no feedback
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
30 Dec 2025, 07:13Dear Christina,
Thank you for your enquiry.
Please be advised that we are unable to investigate matters that have been declined by the NFO. Once a decision has been made by the NFO, it is considered final and falls outside the scope of our investigation process.
Should you require further clarification regarding the reason for the decline, we recommend contacting the NFO directly for assistance.
Thank you for your understanding.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for your enquiry.
Please be advised that we are unable to investigate matters that have been declined by the NFO. Once a decision has been made by the NFO, it is considered final and falls outside the scope of our investigation process.
Should you require further clarification regarding the reason for the decline, we recommend contacting the NFO directly for assistance.
Thank you for your understanding.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Dec 2025, 07:13
Official
Dear Christina,
Thank you for your enquiry.
Please be advised that we are unable to investigate matters that have been declined by the NFO. Once a decision has been made by the NFO, it is considered final and falls outside the scope of our investigation process.
Should you require further clarification regarding the reason for the decline, we recommend contacting the NFO directly for assistance.
Thank you for your understanding.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for your enquiry.
Please be advised that we are unable to investigate matters that have been declined by the NFO. Once a decision has been made by the NFO, it is considered final and falls outside the scope of our investigation process.
Should you require further clarification regarding the reason for the decline, we recommend contacting the NFO directly for assistance.
Thank you for your understanding.
Kindest regards,
Standard Bank Hello Peter Team
***