RR
Refuoe R

1 reviews | Active since Jun 2025

22 Jan 2026, 14:09

Standard Bank ***** Department

I opened an account with Standard Bank in 2022 and I never got to do even one transaction on that account and it was flagged. Even the transaction in question was not recorded on my cell phone and I have never even seen the transaction in question on the bank statement because I was denied access to the account as soon as it was flagged. I sent the affidavit and my certified identity document that was requested back in year 2024 and still I have not recieved any solution from them. This is now affecting my relationship with my current bank. I've decided to write a review with hellpeter it is now messing with my mental health. I can't even find a job because of this issue. I'm having problems with my current bank because of this. Please find my personal information below: Refuoe Mantoro *** ***

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Replies (1)
Standard Bank
Standard Bank's reply22 Jan 2026, 14:19
Official
Dear Refuoe, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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