CT
Chavonne T

1 reviews | Active since Sept 2023

19 Jun 2024, 14:49

Standard Bank ***** Department

It's almost 2 weeks since my complaint about standard Banks ***** department and to date no communication has been made...I keep on getting a reply on here that they are trying to contact me ...I have my phone 24/7 and is calling the only means on contact

0
Replies (3)
Standard Bank
Standard Bank's reply19 Jun 2024, 14:51
Official
Hi Chavonne

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. Please provide us with your ID or account number.

Please be on the lookout for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 

Standard Bank
Standard Bank's reply19 Jun 2024, 15:04
Official
Hi Chavonne

Thank you for the details. We will follow up and get back to you.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply27 Jun 2024, 07:34
Official
 Hi Chavonne 

Thank you for taking our call. As per our telephone conversation our team has reopen the case and they are still busy with the claim. we will provide feedback or update Friday 2024/06/27.

 In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team ***