LV
Lwandile V
1 reviews | Active since Aug 2021
14 Oct 2021, 10:59
Standard Bank delaying claim
I would strongly advise you to not get life insurance policies from banks. They will give you a run around when it is time to pay. It's the second I'm posting about a bank frustrating me. I initiated a claim with Standard Bank in February this year and they still have not paid out and there is no communication. Do not get policies with banks they will frustrate you.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
15 Oct 2021, 02:32Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
Standard Bank's reply15 Oct 2021, 02:32
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)