JR
Jaco R

1 reviews | Active since Jun 2024

11 Jun 2024, 12:07

STANDARD BANK ******* DEDUCTIONS!

Do not take RCP loan with them. The moment you pay of the loan, but don't close it, they still deduct money for interest ( not even using the loan ), service fee and CLP, AGAIN NOT USING THE LOAN!

0
Replies (2)
Standard Bank
Standard Bank's reply11 Jun 2024, 12:12
Official
Hi Jaco

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. Please provide us with your ID number.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply18 Jun 2024, 13:41
Official
Hi Jaco,

We appreciate you answering our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***