DB
Darren B
1 reviews | Active since Feb 2011
01 Mar 2021, 10:15
Standard Bank decides to TAKE my deposit with NO comms.
I recently received a rebate from SARS. 24hrs later it was reversed with a description of "deposit investigation pending". SARS confirmed that they did not do it. Standard bank did this... With NO communication to me. It has been weeks. Where is my money? What about all the interest that I am losing? Will you refund that too?
I sent them an email and I got a reply from a non standard bank.co.za email address.
What is going on? I have been with SBSA from the 80's. Restore my faith. Return my money
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Standard Bank's replyOfficial
02 Mar 2021, 00:38Hello Darren
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Mar 2021, 00:38
Official
Hello Darren
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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