1 reviews | Active since Sept 2018
Standard Bank deceased queries
I have been struggling with Standard bank. I have been trying to get hold of the deceased queries department. Emails are not responded to, I was hold for over 50 minutes per day which happened several days without even speaking to a consultant.
I submitted documents to Jubilee Mall branch asking that they release money from the deceased account number to the relevant Estate Account. All documents were submitted beginning of March. Till today, the funds have not been deposited to the Estate Account. The Account is now in process of being Liquidated, we have not received funds from Standard bank.
All this is frustating and time consuming trying to get hold of Standard Bank.
Can someone please do something because I am tired.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***