1 reviews | Active since Jun 2022
Standard Bank Deceased Estates terrible service
Standard Bank Deceased Estates has to be the bank with the worse customer service in the country. My partner passed away and I have sent Standard Bank Deceased Estates department at least 10 emails in the last 60 days but nobody has bothered to reply to any of them. I have also phoned 5 times without any success. Yesterday I escalated the matter and sent another email to Deseasedescalations@standardbank .co.za, *** and *** and *** but once again I have received NO response what so ever from anybody, I've simply been ignored for 2 months. Is this the level of Standard Bank's customer service or does nobody at Standard Bank care and feels the need to do their job and attend to customers. I find this attitude from them pathetic to say the least. After this kind of service, does Standard Bank really expect and hope that people will post any positive comments or recommend them? Think not.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for reaching out to us.
We are glad you have been assisted.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for reaching out to us.
We are glad you have been assisted.
Kindly let us know should need any further assistance,
Kindest regards,
Standard Bank Hello Peter Team
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