LO
Lee-Ann Owgan
1 reviews | Active since Jul 2021
21 Jul 2021, 11:01
Standard Bank Deceased estates
I wrote on the 12 July about my experience with my late brother's estate. The complaints department sent the standard response twice. But Standard bank has still not had the decency to contact me or answer my last e-mail So the fact that you want to offer good service, you are not delivering.
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Standard Bank's replyOfficial
22 Jul 2021, 02:34Hello Lee-Ann Owgan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply22 Jul 2021, 02:34
Official
Hello Lee-Ann Owgan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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