PM
Portia M
1 reviews | Active since Dec 2015
13 May 2021, 21:43
Standard bank deceased account
Dealing with Standard bank after my mother’s death has left me speechless and annoyed. I provided all documentation to close off her account, I’ve been following up and no one can assist. 4 months later I escalate this to my prestige banker, no feedback as well, I’m lost for words, this level of poor service it totally unacceptable.
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Standard Bank's replyOfficial
14 May 2021, 01:12 Hello Portia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply14 May 2021, 01:12
Official
Hello Portia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***