RS
Rudolph S

1 reviews | Active since Dec 2013

18 Nov 2024, 13:45

Standard bank debt review service really needs some training

We are under debt review, paid all our debts and need a paid-up letter. Been phoning standard bank for more than a year to get the letter. Every time they said account was handed to Attorney, now Attorney says Standard bank took the account back. Can someone please just give my paid-up letter, how difficult can that be?

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Replies (1)
Standard Bank
Standard Bank's reply18 Nov 2024, 13:54
Official
Dear Rudolph, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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