CM
Charl M

1 reviews | Active since Sept 2017

27 May 2023, 13:57

Standard bank debt restructure nightmare

I am under debt review and was told I could keep my existing cheque account. Now my account is frozen and my salary was paid into that account and I have zero access to it because the account is frozen without notice. None of my debit orders are going off all suspended.

0
Replies (2)
Standard Bank
Standard Bank's reply27 May 2023, 14:07
Official
Dear Charl

 Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply29 May 2023, 16:42
Official
Dear Charl

Thank you for taking our call.

As per our telephonic conversation this matter has been resolved.

Have a lovely day further.

Kindest regards
Standard Bank Hello Peter Team 
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