XH
Xolelwa H

1 reviews | Active since Sept 2024

15 Jan 2026, 02:42

Standard bank debiting money on a wrong date that is not on our contract

Hi Standard bank you were suppose to debit your money in December for my policy and you did not debit as per our contract agreement on my salary date then you disided to debit on the 7th of January that is where the hell do you think I have money on the 7th of January you creating more bank fees for me today you took my babies back to school money the reason is I don't know why if you don't reverse my money back into my account I am going public to hello Peter and on social media u costing me and how the **** am I going to pay my baby's school feed with a short money it's school Tommorow??

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Replies (2)
Standard Bank
Standard Bank's reply15 Jan 2026, 07:01
Official
Dear Xolelwa

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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XH
Xolelwa H's update15 Jan 2026, 07:03
Reviewer Update
I will wait for your call or email ***