THSh
Thabang Harold Semasa haroldsemasa

1 reviews | Active since Mar 2023

04 Oct 2024, 16:23

Standard Bank debited my account for no reason

Standard Bank debited my account for no reason. I called their call center, they transfer me from 1 department to another. I logged a call with them, which had a 48hrs turnaround time. 48hrs went by, now I'm being told a new call has been logged, and I have to wait another 72hrs

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Replies (1)
Standard Bank
Standard Bank's reply04 Oct 2024, 16:29
Official
Dear Thabang

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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