Standard bank debited more then actual amount

Standard bank debited my savings account more then actual amount due. I then requested a reversal and was advised it's not possible in Brixton branch. I then went to Randburg branch and was assisted by Mushfiqah, she was truly helpful and my money was replaced back into my account. Mushfiqah deserves a reward for her outstanding customer service as she was very competent and a true lady with a lot of potential. Mushfiqah deserves a promotion within Standard bank and a lot of consultants can learn from her as she made sure I do not leave Randburg branch premises empty handed. She really went the Extra mile and she really deserves a promotion or an increase for good customer services. Mushfiqah works at the Randburg branch of Standard bank a true young coloured leader with true customer service expertise