1 reviews | Active since Jan 2017
Standard bank debit order ****/ *****ulant act
Standard bank is failing me as a customer and i want to move to another bank. For the third time in three consecutive months, i have been getting unknown debit orders that always have to be reversed. At the end of march 99 was debited frm my account after i got an sms that the money will be debited on the first, which i did inform my banker only ti be told that that i should wait qnd see if the money will be debited for real. Last moth 89 was debited from my account again i had to call them to reverse the money. Today i went through my bank statement and i noticed that R299 has been debited again with the name IZIPHI and i got another sms stating that R125,60 will be debited on the 3rd.
This is ridiculous as every month now i have to contact standard bank asking them to reverse money that should not have been debited in the first place.
I currently have a *****ulant R299 debited off my account and awaiting another R125,6 to be debited on the 3rd as standard bank is unable to protect client accounts. #****ed#
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 4th of June 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 4th of June 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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