STANDARD BANK DEBIT ORDER DISASTER!!

<p>am deeply dissapointed with the Level of Service I received at Standard Bank.On the 26h of Janury 2017 the bank Double charged me for a debit that never even reflected on my account.I called their Call Centre on Saturday morning and I was told to go to a Branch and the Branch Manager could be able to assist in reversing the Failed Debit order Charges.Yesterday Morning I went to a Branch in Southgate and enquired about the failed Debit amount that they had Charged me and yet the two debits do not even reflect on my account.The team Leader at the Enquiries Desk told me that even though the debits dont reflect its the Banks policy to Charge for a Failed Debits but I told her the debiys do not reflect and how can I be charged for a Failed Debit that Never even went through?I feel like my Consumer Rights have been Violated and that a Bank like Standard Bank is making their Profit by charging its own Clients for Debits that never even went through?? Is this how a Ban a big as Standard Bank operates and I mean being Charged R115 X2 making it R230 for Debits that never even reflected and Saying there is nothing they can do yet they are getting richer.</p>