SK
Sethembile K

1 reviews | Active since May 2020

27 May 2020, 10:10

Standard Bank debit increase

Bought my car in 2018 and adsisted by Standard Bank...debit orders take place on my pay day. After this months' salary, they debited But it was extra with R900. I'm so angry as we didn't agree on something like this. Now I have to call and wait for hours using my airtime. I'm so disappointed, during this difficult time other services are decreasing the debits to meet their customers half way but Standard bank is increasing by hundreds of rands without informing me.

0
Replies (2)
Standard Bank
Standard Bank's reply27 May 2020, 10:27
Official
Dear Sethembile

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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 *** (fax)
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Standard Bank
Standard Bank's reply15 Jun 2020, 16:07
Official

Dear Sethembile
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Whitney Marope
Complaint Resolution Centre
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