WR
Warwick R

1 reviews | Active since Mar 2015

21 May 2019, 10:10

Standard bank debit card upgrade *******.

I've been getting SMS's telling me to update my debit card before it expires in June. So, doing the right thing, I go into Standard *ank and they tell me that they will be charging me R138 to do so as I'm early????? Why send me the reminders without telling us that the it's a trick to get us paying in a fee if we do it before it expires?? Your ethics are disgusting - will be changing banks. Standard *ank has really gone to the dogs of late.

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Replies (1)
Standard Bank
Standard Bank's reply21 May 2019, 10:39
Official
Dear Warwick 
 
Thank for posting a comment.
 
 We will get one of the bankers to contact you as soon as possible. 
 
 Regards,
 
 Complaint Resolution Centre
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