MW
Marc W

1 reviews | Active since Sept 2014

11 Dec 2016, 17:15

Standard Bank Debit card does not allow for online purchases

<p>I recently got a Standard Bank Debit card solely for doing online purchases, when i got home and wanted to do an online purchase it rejected the purchase. The next day I went into the bank to find out if there was a problem, they told me that Debit Cards can't do online purchases. This bank must be the only bank in SA that does not allow online purchases with a debit card... PATHETIC BANK. In this day an age where everything is digital. Even my Capitec Debit card works, so does my FNB Debit Card. STANDARD BANK go back to the stone ages!!</p>

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Replies (3)
Standard Bank
Standard Bank's reply12 Dec 2016, 13:54
Official

Good day Marc

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply15 Dec 2016, 07:13
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply15 Dec 2016, 07:13
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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