Standard Bank deaf to my Business Account request.

Close to 6 months and I'm still waiting for my business card. I had opted on collecting it a local branch but could not make time to pick it up. When I did find time , I was told the card had been sent back to their offices. This, without the bank giving me notice.

I then made a call where I asked for the card to be delivered at home. Months went by and still no card. I then headed to one of their branches in Brooklyn, PTA, to lay my grievances. I was asked who my representative was, to which I shrug my shoulder as no one had made any contact with me. The branch lady made a call which took over 10 minutes before being answered - mind you this is an in house call for their business division. She was told the card was with the courier company.

They again asked over the phone, whether I would prefer to have it delivered at home for a fee. we agreed on that for the second time. Months went by. Still no card.

Should I receive proper assistance after this complaint, I will be convinced that Standard Bank cares about its reputation more than it does is relationships with its clients. If I don't receive prompt assistance. I will move to another provider.